NeoDialer for Healthcare
Appointment reminders, care coordination and patient follow-up, on a platform built with the access controls, encryption, audit logging and retention limits healthcare outreach needs. PHI requires a signed Business Associate Agreement — see our HIPAA page for exactly where we stand.
Challenges We Solve
We understand the unique challenges facing healthcare organizations.
High no-show rates costing millions annually
Manual appointment reminder processes
Difficulty reaching patients at scale
Compliance concerns with patient data
Staff time spent on routine calls
Our Solutions
Purpose-built features for healthcare organizations.
Automated Appointment Reminders
Automated confirmation calls ahead of the appointment, with the outcome written back so no-shows are visible rather than inferred.
Safeguards You Can Point At
Per-tenant isolation, private recording storage reachable only by signed link, MFA, audit logging, and retention you set. BAA available; no certification claimed that we do not hold.
Care Coordination Outreach
Proactive patient follow-up for care plans, medication adherence, and wellness checks.
Patient Satisfaction Surveys
Automated post-visit surveys to gather feedback and improve HCAHPS scores.
Common Use Cases
How healthcare organizations use NeoDialer.
Appointment Reminders
Reduce no-shows with automated confirmation calls 24-48 hours before appointments.
Prescription Refill Reminders
Help patients stay on their medication schedules with timely refill notifications.
Post-Discharge Follow-up
Check in on patients after hospital discharge to ensure proper recovery.
Preventive Care Outreach
Remind patients about annual checkups, screenings, and vaccinations.
Ready to Transform Your Outbound Calling?
Tell us what you're calling and which SIP provider you use, and we'll set up a trial tenant you can place real calls from.