Everything You Need for Outbound Success
From AI-powered voice agents to enterprise compliance tools, NeoDialer provides a complete platform for modern outbound calling operations.
Predictive Dialer
Our intelligent predictive dialer uses machine learning to optimize call pacing, ensuring agents are always connected to live conversations. By analyzing answer rates, call durations, and agent availability in real-time, the system dials ahead to minimize idle time.
- Up to 300% increase in agent productivity
- Automatic pace adjustment based on answer rates
- AMD (Answering Machine Detection) with 97% accuracy
- Automatic voicemail drop capability
- Real-time agent availability monitoring
Power Dialer
For teams that prefer more control, our power dialer presents one call at a time, letting agents review contact information before each call. Perfect for high-value sales calls where preparation matters.
- Preview contact details before each call
- Click-to-dial functionality
- Automatic progression through contact lists
- Call notes and disposition tracking
- Skip and callback scheduling
AI Voice Agent
Deploy AI voice agents that handle entire conversations autonomously. Our STT→LLM→TTS pipeline enables natural, context-aware conversations for appointment scheduling, surveys, lead qualification, and more.
- Natural language understanding and generation
- Multi-turn conversation handling
- Custom voice and personality configuration
- Seamless handoff to human agents when needed
- Full conversation transcription and analytics
Real-Time Analytics
Monitor your operations with live dashboards that track every metric that matters. From agent performance to campaign KPIs, get the insights you need to optimize your outbound calling strategy.
- Live call monitoring and wallboards
- Agent performance scorecards
- Campaign conversion tracking
- Sentiment analysis and call scoring
- Custom reports and exports
Bring Your Own Trunk
Connect your SIP trunk from Telnyx, Twilio, Bandwidth, or any provider. Maintain full control over your telephony costs while leveraging our advanced dialer features.
- Compatible with 100+ SIP providers
- Keep your negotiated rates
- No per-minute platform charges
- Multi-trunk support for failover
- Full SIP configuration control
Campaign Management
Create and manage sophisticated calling campaigns with scheduling, retry logic, timezone awareness, and compliance controls. Import contacts, set calling windows, and let the system handle the rest.
- Visual campaign builder
- Time-zone aware scheduling
- Configurable retry strategies
- CSV import and validation
- Campaign cloning and templates
Post-Call Intelligence
Every call is automatically transcribed and analyzed. Get AI-generated summaries, sentiment analysis, compliance flags, and action items without any manual effort.
- Automatic transcription (99%+ accuracy)
- AI-powered call summarization
- Sentiment and emotion detection
- Keyword and topic extraction
- Compliance phrase monitoring
Team Management
Real-time visibility into agent status, performance metrics, and call quality. Listen to live calls, provide whisper coaching, and track productivity across your entire team.
- Live agent status monitoring
- Listen, whisper, and barge capabilities
- Performance leaderboards
- Shift and break scheduling
- Role-based access controls
WebRTC Softphone
No additional hardware or software required. Our browser-based softphone lets agents make and receive calls from any modern web browser with full feature support.
- No downloads or plugins required
- Works on desktop and mobile browsers
- Full call controls (hold, transfer, mute)
- DTMF support for IVR navigation
- Audio device selection
API & Webhooks
Integrate NeoDialer with your existing tools via our comprehensive REST API and real-time webhooks. Build custom workflows and sync data with your CRM, helpdesk, and analytics platforms.
- RESTful API with OpenAPI spec
- Real-time webhooks for all events
- Native CRM integrations
- Zapier and Make (Integromat) support
- Custom integration support
Compliance Tools
Built-in tools to help you stay compliant with TCPA, GDPR, and industry regulations. Manage DNC lists, consent tracking, and calling hour restrictions automatically.
- Automatic DNC list checking
- TCPA calling hour enforcement
- Consent and opt-out management
- Call recording with consent prompts
- Audit trails and reporting
White-Label & Multi-Tenant
Perfect for BPOs, resellers, and enterprises. Run multiple isolated tenants on a single platform with custom branding, domains, and per-tenant configuration.
- Custom domains and branding
- Tenant isolation and data separation
- Per-tenant feature configuration
- Reseller billing and management
- Enterprise SSO (SAML/OIDC)
Ready to Transform Your Outbound Calling?
Start your free trial today. No credit card required. Connect your SIP trunk and start making calls in minutes.